In Cali authorities ask to report fiber optic theft in the streets - Cali - Colombia

In the Technological Resources Company of Cali (ERT) made a call to the people of Valle del Cauca to denounce the theft of fiber optics from the telecommunications network, which has left millions in losses and affected its users.

In this entity they ask that the population communicate to the lines: 018000520620 or 6202020.

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According to what was stated by Edwin López Bouza, manager of ERT, the losses generated by the theft of the optical fiber are affecting the resources that have been established for the expansion of the service, but not for the replacement.

“In 2021 we had thefts that exceeded 600 million pesos. It is more or less 5 percent of the income we have from the internet service. It is a considerable value because they are resources that are not used for expansion but to replace something that was already done,” said López Bouza.

Likewise, he mentioned that last year there were cases in Cartago, Pradera, Buga and in the district of Amaime, in Palmira, causing an affectation for users due to the interruption of the service.

“With these cuts, a perfectly five or six hours without service. ATMs, stores and even a virtual job interview can be canceled as a result of this. It’s not just the economic cost,” she indicated.

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ERT operators expect the community to join and make complaints to the established telephone lines. Likewise, it can be done through the Police hotline 123; This is for cases in which it is necessary to notify about the presence of people without ERT identification who manipulate the company’s infrastructure.

“From the government of Clara Luz Roldán we make every effort to make technological resources available to the community, we do hard work with the police and Caleños. For this reason, we want to invite you to help report any news”, added the manager.

But, ERT users are not the only ones affected by fiber optic theft. Those of the Municipal Companies of Cali (Emcali) join these complaints.

“Our fiber optic cabling was stolen in the north of Cali. That left us without television, landline and internet service for about three months,” said a resident of a building on North 34th Street with 2BIS, in the San Vicente neighborhood of the Valle del Cauca capital.

CALI

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