Sparks due to cut of Emcali to Claro that announces compensation to clients - Cali - Colombia

Since 2018, Municipal Companies of Cali (Emcali) Y Clear Telmex collided on one energy bill for 18,999 million pesos for the use of public infrastructure.

On January 18, Emcali applied to cut off the service and Claro announced a partial payment of more than 7,000 million. The measure affected the Internet of private company users.

On Sunday the power was cut off again. Claro made “the payments claimed by Emcali so that Caleños do not run out of Internet, but reserves the right to take any legal and criminal action that gives rise to defend correct Internet access in the city.”

The debt was paid, but no legal differences have been closed.

(Read in context: Debate over the power cut from Emcali to Claro due to a millionaire debt)

The manager of Emcali, Juan Diego Flórez Gonzálezexplained that the measure was due to the breach of the payment agreement that the two entities had established in January 2022.

He assured that “the measure was taken in response to the delaying maneuvers that Claro has been doing since 2018, so as not to catch up with a debt that, in principle, exceeded 18,000 million pesos.”

This is how the disconnection of more than 140 Energy sources that provide the electrical fluid service to the telecommunications company. The official pointed out that an attempt had been made to reconnect the sources of power without authorization, for which a criminal proceeding is open.

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Claro qualifies as arbitrary the power disconnect that affected internet service and announced a compensation to their clients affected in Cali equivalent to two days of monthly rent.

“Despite being in the billing reconciliation process, Claro made the payment of the value intended by Emcali to avoid a greater impact on the Internet service. The company demands the immediate restoration of electricity, given that the contract between the parties It is not subject to the system for the provision of residential public services, but rather to those for the sharing of telecommunications infrastructure, so the disconnection carried out was illegal,” says a statement from the firm.

And he notes that “Emcali began the disconnections on Sunday, February 6 in the morning and coincidentally, on the same day, it launched a new campaign for its fiber optic service to the home, an action that should be investigated by the competition authority.”

But Emcali tells him that there is no basis for this and the truth is that there was a debt.

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